Truth in Lending Mystery Shopping


Kinēsis’ truth in lending mystery shop program evaluates compliance to Regulation Z using mystery shoppers. Specifically to evaluate the presence, timing and accuracy of oral and written annual percentage rate (APR) quotes.



Other Compliance Programs


Bank Investment Sales Practices (IDIP) Mystery Shops Kinēsis’ investment sales mystery shopping program provides clients with detailed information about the investment sales practices, specifically with respect to disclosure and suitability.


Bank Fair Lending Mystery Shops Kinēsis helps financial institutions self test to evaluate fair-lending compliance through the use of mystery shoppers or post-transaction surveys to test for disparate treatment, overt discrimination and other prohibited lending activities.


Bank Truth in Savings Mystery Shops Our truth in savings mystery shop program is designed to evaluate the presence, timing and accuracy of annual percentage yield (APY) quotes.



Click here for a blog post describing the positive relationship between compliance and sales effectiveness,:

Compliance and Sales Effectiveness Go Hand In Hand



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