Ranking Reports are also typically provided in mystery shopping and customer satisfaction studies. Ranking Reports list all of the stores or representatives assessed in a study in rank order, according to overall score or performance. Ranking Reports typically look much like a Report Card Menu, with links to the individual reports for each store or representative.
“Kinēsis delivers a refreshingly simple and user-friendly web publishing system, backed by a professional and responsive team. The feedback serves as a great training tool and the information has had a great impact on our overall customer service achievements.”
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