Truth in Savings Mystery Shopping


Kinēsis’ truth in savings mystery shop program is designed to evaluate compliance to sections 230.3 and 230.4 of Regulation DD using mystery shoppers. Specifically to evaluate the presence, timing and accuracy of annual percentage yield (APY) quotes.



Other Compliance Programs


Bank Investment Sales Practices (IDIP) Mystery Shops Kinēsis’ investment sales mystery shopping program provides clients with detailed information about the investment sales practices, specifically with respect to disclosure and suitability.


Bank Fair Lending Mystery Shops Kinēsis helps financial institutions self test to evaluate fair-lending compliance through the use of mystery shoppers or post-transaction surveys to test for disparate treatment, overt discrimination and other prohibited lending activities.


Bank Truth in Lending Mystery Shops Kinēsis’ truth in lending mystery shop program evaluates the presence, timing and accuracy of oral and written annual percentage rate (APR) quotes.



Click here for a blog post describing the positive relationship between compliance and sales effectiveness,:

Compliance and Sales Effectiveness Go Hand In Hand

Compliance and Sales Effectiveness Go Hand In Hand from Kinesis CEM, LLC



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- Kim Piotrowski, Columbia Bank