Shopper Cafe

Welcome to the Kinesis mystery shopper cafe. This page is a resource you can use to enter and use our shopper system, see how we use the research you collect to help our client's better understand their customer experience, as well as link to other shopper resources.

Click on the following links to:



Covid-19 Pandemic Update


April 8, 2020

Over the past weeks, we have experienced an unprecedented global event. You remain in our thoughts. We have moved our offices off-site and are working from home. However, Kinesis has always had that capability, and it is not impacting our ability to function.

While we are fortunate to have some clients continue shopping, as you might expect, many have temporarily suspended shopping, reducing the shops we have to offer. Most clients anticipate resuming their mystery shop programs in the future, but in the meantime, we'd like to share with you some of the programs that might be of help to you:

Unemployment Assistance - CARES Act

For those of you in need of financial assistance, there are resources available. As a Kinesis mystery shopper you are an Independent Contractor, and do not qualify for unemployment insurance. You should, therefore, not file for unemployment listing Kinesis as a former "employer". Your state will contact us to confirm it, and we will be forced to deny it - potentially causing delays. There is, however, an option for independent contractors. It is the CARES Act.

The CARES Act creates "Pandemic Unemployment Assistance" to provide unemployment benefits to independent contractors like you who are ineligible for unemployment. The CARES Act permits an individual who is an independent contractor, to receive unemployment benefits if they are unable to work due to the pandemic.

Starting April 10, 2020, independent contractors like you can apply for and receive loans to cover their payroll and other certain expenses through existing SBA lenders. We recommend you contact your bank to inquire if they are a CARES Act lender. If not, find an SBA lender and apply.

Here is a government factsheet on the CARES Act.

Looking Forward

Kinesis has a loyal and committed customer base. Many of them have been with us for decades, and are in industries that are financially sound. These suspensions are temporary. Kinesis will continue to update you on the post-pandemic state of the industry, including best practices to stay safe both in life, and while performing a shop.

Stay safe. Be well. This is temporary.



Fraud Alert!


Kinesis does not send cashier's checks in advance of any shop. Any unsolicited cashier's check send purporting to be from Kinesis is fraudulent. Do not cash any checks purporting to be from Kinesis.

See the following links for more information

Federal Trade Commission Alert
Mystery Shop Providers Association Alert